Learn Business English | Conversation | Vocabulary | 19 Lessons

Learn Business English | Conversation | Vocabulary | 19 Lessons


These videos are a great tool for you to
improve your business English skills. All of the topics are a little advanced but
necessary to know. It’s up to you to not only watch the videos, but to also review and self-study. if you don’t know a word check it in the dictionary. It’s also important to repeat after the teacher. Repeating will help improve your
intonation and pronunciation. It takes time and effort to improve your English so it’s important to watch and review our videos as much as possible. I know you will enjoy the series let’s start. Hello, everyone. My name is Robin and in this video I’m going to talk about ‘titles’. Titles are very formal so when
we’re talking to someone in the business world we should use a title before their
name. Now first I’m gonna talk about titles for people we know or people we just met. And later I’m gonna talk about titles for strangers. Let’s take a look Okay I have five titles here. Very common titles. Maybe you’ve already heard about
them or know them. Let’s take a look. The first one M-r-s. is pronounced [misses], misses. And misses is used only for married women. Okay so if her last name is Smith I would call her Mrs. Smith. Okay she’s a married woman. The next one is miss. Miss and Miss is used for single women not married. Okay? So Mrs. Smith, oh I know she is married. Miss Smith, oh she’s single. Okay again both of them are only used for women. Mrs. and Miss are a little bit old style.
Okay? So we don’t use those too much anymore.
What we use nowadays is this one, m-s. The MS is pronounced [mizz], [mizz]. And we only use Ms. for women but we don’t know if they’re married or single. Okay?
We’re just using a title for women so in the very formal situation and in business
this is what you should use Ms., Ms. Smith. Okay? Okay so those are what we use for
women. Over here we have Mr. And Mr. of course is used for all men. Doesn’t matter if they’re married single. Every man is mister. Okay, so again if his last name is Smith, Mr. Smith. And the last one doctor. Of course doctor we use for doctors. Doesn’t matter if it’s a woman or a man.
All doctors we should call doctors before their name so like Dr. Smith. Okay? So those are the titles. Again for business, you only need to know this one Ms. and this one Mr. Any man is Mr. and every woman should be Ms. Let’s take a look at my name. Okay of course I’m a man so we should use Mr. But Mr., we should use it in a formal way so I wrote three styles here. One of them is wrong. Okay?
Very wrong. Let’s take a look. I have Mr.Robin Shaw, Mr. Robin, Mr. Shaw. Which one is wrong? Well it is this one Mr. Robin. Now a lot of my students say Mr. Robin.
Mr. Robin, Mr. Robin. This is wrong, okay? You got to be very careful. Robin is my first name. Okay? And in a formal situation don’t just use the first name with Mr. Okay? So this is wrong.
You never want to say Mr. Robin. Mr. Robin Shaw.
Okay my first name is here but actually the Mr. Shaw. Okay This is this is a good way very formal. Mr. Robin Shaw or Mr. Shaw. Okay use this style or this style but never say this style. All right let’s take a look at an example. I invited six people to my party. I invited Mr. and Mrs. Smith, Ms Jane
Spark, Miss Kirkland, Mr. Scott and Dr. Casting. I invited six people to my party. I invited Mr. and Mrs. Smith, Ms Jane
Spark, Miss Kirkland, Mr. Scott and Dr. Casting. Alright now I’m gonna talk about some
titles or expressions to use when you’re walking in public and you don’t know
someone. Okay you don’t know their name, but you want to talk to them in a polite way. Okay very formal way And if you look here you might say excuse me you want to get someone’s attention you say “excuse me.” Okay there’s four main ways. This is for men.
This is for women. So let’s start with the men. So, very simple “excuse me sir”. Okay very polite, “excuse me sir.” “Excuse me Mr.”, “Excuse me Mr.” This
is the best one but this one is also possible. Okay when you don’t know their
name, “excuse me sir” or “may I help you sir?”. Okay the other two are for women. Now you can say “excuse me ma’am” “excuse me ma’am”. This is usually for older women.
“Excuse me ma’am” and “Excuse me miss” is for younger women. So probably under age 20. Okay under age 20 we would probably say “miss”. So young women and even children
females women “excuse me ma’am”, “excuse me, miss”. “May I help you, ma’am?”, “May I help you, miss?” Okay so all of these very polite and you should use them. Alright, so that’s titles titles for people we know. Titles for people we don’t know – if you
want to speak in a polite way you should you always use titles. It
shows a lot of respect. Okay that’s it for this video see you next time. Hello everyone I’m Robin and in this
video we’re gonna talk about being fired okay there are many expressions in
English that express being fired of course when you’re fired from a job
that’s a terrible thing because you lost your job and as I said there are lots of
expressions to express being fired let’s take a look now I’m gonna use the
sentence he was of course it could work for men he or women she he was she was
he was fired all right that’s the most common way to express being fired he was
fired but there are some other ones and this is the first group there will be a
second group later let’s take a look he was fired he was
laid off okay now fired is probably your fault the
employee fault but if you’re laid off that’s the company fault the company has
some financial difficulties so they have to layoff many workers he was dismissed
okay he was dismissed this is kind of a polite way to say he’s fired he was let
go okay fired is a very terrible word he was fired he was let go means the same
thing but it’s not as powerful so it’s a little a little nicer to say he was let
go he was released he was released again kind of a more polite way to say he was
fired and last one he was terminated he was terminated this is actually very
strong terminated cut he was terminated all right this is the first group but
there’s more let’s move on here’s the second group of expressions remember
they all mean the same thing to be fired or
right so there’s lots of slang and idioms to look at the first one dumped
he was dumped again it just means fired he was sacked he was sacked
he was canned he was canned he was axed he was axed now an axe is
like an axe to cut a tree so he was axed similar he was cut now the last two
idioms also very common he was given the boot the boot he was given the boot so
he was kicked out of the company and he was given the pink slip okay
now a long time ago when someone was fired from a company they were given a
form to say you’re fired and the color of this form was usually pink okay so
this expression given the pink slip that means he’s fired these days they
don’t use that form anymore but they still use the expression or the idiom
here to mean that person is fired alright so these are also all very
common and very good to use to talk about when someone is fired alright so
again being fired is a terrible thing but in English we have a lot of
expressions that mean you are fired alright so I hope you learned a few more
today that’s it and I’ll see you next time hello I’m bill and in this video we’re
going to talk about how you can introduce yourself and your job because
when you’re meeting new people knowing what you do for a living is kind of
important and it happens a lot so think about what’s important about who you are
and what you do for work now think about the three most important things they are
easy your name standard when you introduce yourself and then also your
title now your title is what you do at your job maybe you are an accountant an
engineer maybe you do marketing or you’re a Salesman or a manager any of
these things okay that tells a lot about you as a person or what your job title
is and then also company what company do you work for because different companies
do different things if you work for a company like Samsung you probably know a
lot about electronics if you work a lot of work for a company like Doosan you
probably know more about heavy machinery and industry so that explains a lot
about who you are as well so if you’re introducing yourself and your job you
want to focus name title company the orders not too important we’ll talk
about that later but here as an example I will introduce myself to you so you
can see how people do it alright let’s take a look at my example okay so this
is my official introduction I say hello my name is Bill and I am an English
professor at a university in Suwon so one more time this is how I say my
introduction hello my name is Bill and I am an English professor at a
university in Suwon as you just saw I clearly said my name my title and my
company now there are many universities in Suwon that’s why I didn’t say the
exact name because not everyone knows every University in Suwon but that’s
okay not very important also just remember always start name first then
company and title you can put them in a different order if you want to and in
the next examples you can see how there’s different ways to organize your
introduction let’s take a look let’s look at a few examples of how to
introduce you and your job my name is David and I am a director at SK again my
name is David and I am a director at SK there’s another way to do it I’m Paul
and I currently work in the human resources department at Doosan let’s do
it again I’m Paul and I currently work in the
human resources department at Doosan now we’ll take one more look yeah
my name is Chris and I do marketing for Samsung listen again my name is Chris
and I do marketing for Samsung so there you have it several examples that can
help you remember how to do this okay if you remember them you should be more
than ready and confident to introduce yourself and your job I hope this was
helpful and I’ll see you next video hello I’m bill and in this video I’m
gonna tell you about two questions you need to know for business okay now
they’re really easy so you should not have any stress about this okay what we
have here is this question what do you do now if you say it really fast what do
you do gets a little sounds a little strange
but just don’t worry go natural with it what do you do what do you do what do
you do that’s what people want to know now
if this question we’re longer what do you do on the weekend
well now it’s about your weekend your hobbies your fun time but if the
question is just what do you do it’s about work and that’s all it is so if
you ask me what do you do I say I’m a teacher that’s my job
that’s my work now of course you may have to change a to an if you’re I’m an
engineer or I’m a student just the a ok that’s what we have so think job title
for this one now there’s also here I’m in charge of now in charge
that means duty what are you responsible for what do you need to do for your job
if you’re a leader of a marketing team you may say I’m in charge of a marketing
team you’re the leader that’s your duty take care of them or
you ask me I’m in charge of helping my students that’s what I have to do so I’m
in charge of my students of course a very easier than that we have the simpl
where do you work now you can say the company name
you can be very specific and say something like I work at worry Bank or
you don’t have to say the company name you can just say I work at a bank that’s
fine too let’s look at some example dialogue
where we put these two questions together okay
all right here’s our first examples here the question was what do you do well the
easy answers I’m a doctor or I’m a banker
or I’m an accountant what’s whatever you do the next question
where do you work well I work at a bank I work at a store I work at a school
just the place you work at put that in there all right just like those two
phrases I just showed you there’s another question that’s very common
especially in American conversation and it goes like this what do you do for a
living now for a living you know we all have to live we all have to pay for it
so that’s our job right there so it’s basically asking how do you pay for your
life what do you do for a living now just like the what do you do question
you can simply answer I’m a teacher I’m an engineer I’m an accountant or you can
go ahead and give a full longer description of I work in the personnel
department at SK so you can keep it short you can keep it long that’s okay
let’s take a look at examples of long and short answers to this question all
right now here’s the longer question what do
you do for a living now the short answer would just be I’m a teacher
and that’s fine but you can also give a longer answer like I work in the legal
department for Lotte so here you can go short answer or long answer both are
okay okay so there you have it three simple questions you can use when you
meet new people in business so what do you do which is always about work
remember that what do you do people want to know about your job than me where do
you work just what’s your company where is it what do you do and then of course
what do you do for a living that’s all about how you earn your money so you can
live I hope this was helpful for you and I’ll see you next video hello everyone I am Robin and in this
video we are gonna learn some very useful expressions to describe a
co-worker who is too nice to your boss or manager
alright now in every company there are some employees your coworker who are too
nice to the boss ok and why are they too nice
well maybe they want a promotion or they want a higher salary they want some sort
of advantage so they are very nice to the boss and maybe they don’t even like
the boss but they are still always nice to the boss very friendly to the boss
always doing what the boss asks them to do and maybe they even give gifts to the
boss there are always nice to the boss well of course we don’t like those
people we hate those people and we hate those coworkers so we’re gonna use these
expressions now these expressions can be used for both men and women and they are
negative ok so we want to call these people very negative names we don’t like
them the first one a yes-man very easy to understand so a yes-man if I said
he’s a yes-man that means he always says yes to the boss ok whatever the boss
asks him to do he says yes he never says no because the boss might be angry or
upset if he says no so he’s a yes-man he always says yes the next one
very negative let’s use a girl she’s a bootlicker
she’s a bootlicker ok so you have to imagine a boot and someone licking
licking the boot ok very negative so that means if the boss asks lick my boot
she would say yes okay so that just means whatever the
boss asks she will do so we would say she’s a bootlicker okay the next one
sucking up okay she’s always sucking up okay she’s
always sucking up means she’s always too nice to the boss okay
she’s sucking up the last two my favorite they’re very bad okay
let’s take a look the first one ass kisser this is your ass so someone who
is an ass kisser he’s an ass kisser the boss has an ass and he’s kissing the ass
okay that means he’s – really – nice – the
boss we call him an ass kisser he doesn’t really kiss the boss’s ass but
he’s too nice and the last one brown-noser
she’s a brown-noser okay she’s again too nice to the boss she’s a brown-noser
now brown-noser the nose is brown why well similar to ass kisser the brown
noser is kissing the ass and then get some shit on their nose because they’re
always kissing ass so she’s a brown noser or he’s a brown noser very
negative thing to call your coworker who is too nice to the boss all right let’s
take a look at a few examples sentences to help us understand these expressions
all right let’s take a look at the first example he is a yes man he agrees with
all the boss’s ideas even the stupid ideas he is a yes man he agrees with all
the boss’s ideas even the stupid ideas and the next one he always sucks up to
the boss he always sucks up to the boss in the next one
she is such a bootlicker she actually hates the boss but acts friendly to him
she is such a bootlicker she actually hates the boss but acts friendly to him
all right let’s look at the next one Steve is a big ass kisser
he even washes the CEOs car on Sunday Steve is a big ass kisser he even washes
the CEOs car on Sunday and the last one I hate brown nosers they always get more
perks I hate brown nosers they always get more
perks are you an ass kisser are you a brown-noser okay well from my
experience of course I worked at many companies and schools sometimes I do
suck up to the boss you know happy boss is certainly better than an angry boss
but generally I’m not always a brown-noser just sometimes be very
careful if you call someone a brown-noser or ass-kisser it’s very
negative okay so you can talk to your coworkers
he’s a brown-noser but if you say you are brown noser very negative that
person’s going to be angry all right so I hope you understand these expressions
and I hope you use them correctly that’s it and I’ll see you next time hello I’m Robin and in this video we’re
going to talk about some business expressions asking about price and also
answering about price all right now first we’re gonna look at the questions
on how to ask about price and here they are now we’re gonna begin with how much
first so of course the most basic question to ask about price is how much
is it how much is it so if you want to know the price or the cost of something
that’s the easiest most common way how much is it all right now here are some
more you might hear they’re all common how much does it run how much does it
run or sometimes people say how much does it run for okay
don’t be confused by run this is just talking about the cost how much does it
run how much does it cost okay again very basic how much does it cost you
want to know how much it costs the price how much does it sell for how much does
it sell for how much will it cost me how much will it cost me okay and the last
one how much are you asking how much are you asking now all of these questions
are the same they’re asking for the price or the cost of something so the
answer to all these question questions where ever you’re talking to would be
the same answer all right now instead of how much some people will say what and
you see this blue line you never say what is it it’s always how much is it
but for these ones people can use what so you can say what does it run what
does it cost what does it sell for what will it cost me what are you asking what
is possible – okay I prefer you to use how much but you can also use what
certainly you have to know both ways in case someone says what or how much all
right let’s move on to how to answer someone asks you how much is something
and you have to answer these are the best ways and the most common ways to
answer all right now I’m gonna use $100 for every answer so you can understand
they all mean the same thing so the most common way is it’s $100 how much is it
how much does it sell for it’s $100 okay now if it’s not exactly $100 we’re gonna
use about or around okay so how much is it it’s about $100 it’s
around $100 okay and here are three more not so common as the top two you’re
still gonna hear them it sells for $100 it sells for $100
it goes for $100 it’s priced at $100 okay
so all of these are the same thing answering how much something costs okay
so the top two two ways that’s the most common but these ones are a little bit
common you will hear them so you should know them it sells for $100
it goes for $100 it’s priced at $100 okay let’s look at some example
sentences okay let’s look at the first example dialogue how much is it it’s
about two dollars how much is it it’s about two dollars and the next one
excuse me what does this car sell for this one sells for $9,000 excuse me
what does this car sell for this one sells for 9000
and the next one do you want to buy a membership to the fitness center how
much does it run it’s about $100 a month no thanks do you want to buy a
membership to the fitness center how much does it run it’s about $100 a month
no thanks the next one honey we should take a trip
to Europe how much will it cost us tickets go for $8,000 okay let’s go in
June honey we should take a trip to Europe how much will it cost us tickets
go for $8,000 okay let’s go in June and the last example what are you asking for
this ring this one is priced at $500 oh that’s a little too expensive for me
what are you asking for this ring this one is priced at $500 oh that’s a little
too expensive for me so these are the most common ways and best ways to ask
about price and answer about price okay so you should study these expressions
they’re very useful very helpful you must know them that’s it for this video
and I’ll see you next time hi I’m bill and in this video we’re
gonna talk about some business small talk now we remember small talk is just
conversations that are not important okay they’re not about giving a lot of
details it’s just easy conversation usually when you don’t know what else to
talk about now these questions are about business and you can use them at work
with a co-worker you can use it when you meet friends or just when you’re having
conversations with new people it can also be a get to know you kind of
question and well the first one here would be house business or like house
work kind of like that just how is your job going now remember you don’t care
about details it’s just how’s business so a positive
answer would just be business is great thank
you for asking or I’m having a very good month at my job
no stress but then there’s also the negative side how’s business oh it’s not
good right now my company is losing money or oh I have too much work to do
I’m so busy it happens okay but now this is the short one how’s business you can
also go with the what has business been like it’s kind of this week or last
month very close how has business been same
meaning just a different way of asking the question same thing what has
business been like now here the answer would probably be something like
business has been good business has been not so good let’s take a look at some
written examples really quick all right all right here’s some first examples
okay question is how’s business well you can say business
is good or you could say work is good then kind of bad right now because it’s
not always good sometimes work is not good and then the other question what’s
business been like you can say it’s been all right you could say it’s been
stressful or it’s been a good month so far
all right now let’s say you’re in a situation you’re not at work you’re out
to dinner you’re meeting new people and someone asks you how’s business well
maybe you don’t want to talk about your job you want to talk about something
else well there are easy ways to move on from
the question polite ways and easy ways so if someone asks you how’s business
you can just quickly say it’s the same old same old fast answer no details and
it answers their question but also hints to them let’s talk about something else
you can also just do the business is business just my business is my business
that’s what it is so let’s take a look at some written examples of using these
to avoid the question now for when you want to avoid the question the question
is how’s business you can quickly end the conversation by
saying it’s the same old same old or you could say business is business
here’s a very simple dialogue that you might see so bill says hey Bob how’s
business bob says Oh business is business bill says I see Bob how’s your
work bill it’s the same old same old okay I hope you found this helpful
and if you can remember to start the conversation
how’s business what has business been like but then of course if you want to
avoid the conversation and not talk about business you can just do the it’s
the same old same old or businesses business because it always
is alright I hope you learned something see you next video hello everyone I’m bill and today we’re
gonna talk about some easy questions you can ask or maybe you get asked when you
meet a foreign visitor for the first time okay
because we got to remember maybe you meet them at the airport when they come
in maybe you meet them at your office when
they visit or maybe at a business dinner you get introduced to someone you say
your name’s shake hands this is a good thing to say okay now we
all know to get to Korea people have to travel very far usually so it’s always
nice to ask how was the flight cuz sometimes it’s a long airplane ride a
long flight so if you ask how was the flight
maybe it was fine or I slept the whole way if they’re lucky I can’t sleep on
airplane so I’m jealous then you also have was your journey okay same thing
just a different way of saying it’d be yes it was long but it was comfortable
that’s alright but now also maybe you are in a different country and you meet
someone and they ask you was your flight okay was it okay coming here and again
you can just say it was good thank you or mmm not too comfortable or this
service was not very good so really you can get different answers for all of
these questions people can talk about how long the flight was how comfortable
they were the service they received so a lot of different ways to answer these so
let’s take a look at some sample dialogues that show how these are used
all right here’s dialogue one you say how was your flight the visitor it was
comfortable but I still had a hard time sleeping so you
should say I’m sorry to hear that and visitor that’s okay I can rest at the
hotel dialogue – you can ask was yourjourney okay visitor it was fine
thank you for asking so here you just respond it was my pleasure dialogue 3 now if you travel maybe the
foreigner says to you was the flight okay
and maybe you answer it was alright but the service was slow so the foreigner
says maybe you should try another airline company next time and you can
say I think I will alright now you have three easy
questions you can ask a foreign visitor when you meet them for the first time
just uh how was your flight was the journey ok was the flight ok so if
you’re when you’re introduced to a foreign visitor don’t be nervous
because this is a very simple thing you can ask them when you’re shaking their
hand alright I hope you can remember this and I’ll see you next time hello I’m bill now maybe you saw in
another video we talked about asking a foreign visitor about their flight over
well that’s good now to continue from that though
a good thing to ask them about would be how is the hotel they’re staying in
because some people they don’t like sleeping in hotels so nice hotel is
always good now the question you can ask very easy would be how is the hotel
again this shows that you care and you worry about them well there’s different
things they can talk about when they answer your question they could talk
about the service at the hotel now the service would be are the workers
friendly do they have good food at the hotel if there’s a problem do they fix
it quickly all right now also the comfort of the hotel okay is it clean
very important is it clean is the bed nice do they have soft pillows alright
that’s important because they want to feel comfortable when they’re in a
foreign country and then another thing that they could talk about would be
location of the hotel is the location a very noisy place okay that makes it hard
for them to sleep at night or is the location good in that is the location
close to things that the visitor wants to see and do is it a interesting
location or is it a boring location but still asking the visitor how is the
hotel is a good way to make them feel more comfortable with you so let’s take
a look at sentences in how this is used and answered ok so the question is how
is the hotel well possible answers can be I have everything
I need the service is friendly the location is close to where I need to be
it’s very comfortable all are very possible answers okay now I want to tell
you another way to ask this question about how is the hotel now a common
question that people ask would be this it is is the hotel – you’re suiting now
this is underlined here for because – you’re suiting just means the same as is
the hotel something you like is it likeable do you like it so because it
starts with is this quick answer would just be yes it is
or no it isn’t but you could get longer because this is a long question so let’s
give a good answer so we ask is the hotel – you’re suiting common answer it
suits me just fine or it suits me well enough but you can also just say things
like I think it’s good or I am comfortable they’re just very basic
answers about the hotel let’s see some written examples on how
this is used the question is is the hotel – you’re suiting and your possible
answers can be yes it is Thanks it suits me just fine
or I am happy there all are possible and fine answers so there you have ways to
ask a foreign visitor how is the hotel because it’s important for them to be
comfortable while they’re visiting your company so just remember how is the
hotel and is the hotel – you’re suiting both mean the same thing but just
different ways of saying it keeps it more interesting for when you’re talking
so I hope that helps you and I hope you remember it see you
next time what’s the worst hotel used to that
worst hotel I’ve ever stayed at it’s a dingy little villa Hotel in New Orleans
one time for Mardi Gras they said it was great because it was really close to
downtown but it was more of like closets that they made into a small hotel room
just to make money off tourists now the blankets in the bed were clean but now
the rest of it wasn’t at all it was the floor was pretty dirty the bathroom was
dirty and it was way too expensive because they were taking advantage of
the holiday no I don’t it was about nine years ago probably just the one in Bohr
young because the mud festival was happening just because there is
everywhere every place in Boreum during the mud festival is dirty
because people walk around covered in mud so no matter where you go everywhere
there’s mud inside outside there is no clean place and again Thursday night we
got there the hotel was only thirty thousand long but then Friday because
it’s the weekend they told us next night is a hundred thousand won and no matter
what I did there was mud and sand everywhere even in the bed even in the
bathroom just can’t stop it hello everyone I’m Robin and in this
video we are gonna talk about six vocabulary to use when you’re leaving
your job okay some are common some are not so common
but they’re all useful let’s take a look at the first two quit and give notice
okay now quit is the most common word or expression we want to use when leaving a
job you can say I quit now usually I quit means suddenly like today but it
can be used to talk about the future like I will quit next month I will quit
next year and remember if you use it in past tense
don’t say quitted you have to say I quit my job last month okay just use quit for
past tense all right let’s take a look at her example this job is terrible
I quit okay this job is terrible I quit this person is not happy with their job
he says I quit maybe he says that to his boss so in this sense
he’s probably quitting today he’s at his job he says I quit he probably goes home
okay he no longer does his job the second one give notice okay
give notice when you give notice this is more formal more professional and the
polite way to quit so in our sentence today I gave my boss two weeks notice
okay so how long is the how long do you want to continue working at your job two
weeks notice some jobs you probably want to give one month notice but anyway he
gives to his boss sometimes it’s a paper sometimes it’s just verbally speaking
but you should give notice that’s the best way
most polite way the professional way to quit to give notice all right let’s take
a look at the next two the first two vocabulary were about you wanting to
leave a job the next two maybe you don’t want to leave your job but you have to
the words are fired and laid off let’s take a look at fired first now fired a
very negative a very bad thing to hear if your boss tells you you’re fired okay
now if you’re fired you’re probably doing something wrong
you’re a bad worker or something and again fired is quick it’s very quick if
your boss says you’re fired probably you should leave that job today
so go clean off your desk and go home get out so your boss might say this
you’re a terrible worker you’re a terrible worker you’re fired you’re
fired again go home get out the next one laid off
now laid off is not your fault this is probably your fault but laid off
is probably the company fault okay the company has some financial problem money
problem or there’s not enough work for all the employees okay so when the
company has a problem they might have to lay off some employees let’s take a look
at the example company sales are down company sales are down I was laid off
okay so probably this company has some money problems and of course large
companies when they lay off workers they lay off thousands of workers so you can
see that in the newspaper they will lay off like 3,000 workers or 5,000 workers
because the company has a lot of problems all right in some cases you
might be rehired when the company has better conditions okay so the company
sales are down you’re laid off sales start to go
again they will rehire some workers but usually they don’t rehire the old
workers they just hire new younger and cheaper workers anyway both are bad if
you’re fired or laid off you probably don’t want that alright let’s look at
the next two examples here are the last two vocabulary resign and retire let’s
look at resign resign be careful with the pronunciation it’s resign resign
it’s a verb to redesign alright now we already learned you can leave the
company by quitting or give notice and the last one here is to resign now to
resign is usually used with upper management executives CEOs even
politicians they resign from a company now resign can be positive or negative
so resign if I’m a CEO and I want to resign from a company alright
so probably I have another job at another company or I’m planning to
retire so I officially quit the company I resigned
it can also be negative especially for politicians they have some public
scandal or something and they have to resign they have to quit ok let’s take a
look at my example he had to resign because of a scandal ok so he’s a very
important person and he has to quit his job but we don’t say quit for the very
important person we say resign ok and he had some scandal he had to resign the
last one retire ok so you worked hard and it’s time to stop working forever
you have to retire so my example after 35 years of work long time
it’s time to retire okay so I’m gonna retire from my company
of course this is a good thing this is a positive thing there can be early
retirement okay some companies have early retirement they might give you
some extra money to retire early in some cases it’s voluntary means you you want
to early retire and in other cases they make you early retire okay but usually
just retiring that’s a good thing you worked hard time to retire all right
let’s look at some example sentences all right let’s look at the examples number
one I quit my job today my boss was terrible I quit my job today my boss was
terrible okay let’s look at the next one I will move to another city I will give
two weeks notice to my company I will move to another city I will give two
weeks notice to my company next example he got fired from his job because he was
stealing money he got fired from his job because he was stealing money the next
example the company had to layoff 1,000 employees because of low sales the
company had to layoff 1,000 employees because of low sales all right the next
example he resigned from the CEO position due to low sales he resigned
from the CEO position due to low sales and the last example I will retire at
age 65 I will retire at age 65 okay I hope those examples helped you let’s
do a quick review of the six vocabulary the first one quit I quit okay you don’t
like your job anymore and you’re gonna quit probably
very quickly like today I quit the next one give notice a little more
professional and nice you tell your boss or you write your letter to your boss
and you give it to him I’m gonna give notice that I’m quitting
one month later all right you’re fired very bad you’re a bad worker Mamie and
your boss says you’re fired okay so get out now get out today laid
off company problems not your fault sorry but we have to lay you off okay
you’re fired but it’s not your fault resign again for
kind of upper management and very important workers they don’t say I quit
they say I resigned and the last one retire of course you work many many
years and you don’t want to work anymore you retire all right so I hope you have
a very good understanding of these six vocabularies and that’s it see you next
time hello I’m Robin and in this video we are
going to talk about your income and your outgoings now let’s start with income
first now your income is the money coming in how you make money the money
you make that is your income all right and these are the different ways you can
get an income so let’s see how they’re expressed in English now the first way
is a salary if you have a job a full-time job you get a salary now
salary is usually calculated per month or per year okay so when you talk about
your salary for example I make $2,000 a month or I make $40,000 a year that’s
how we would express salary the next one is wage now a wage is usually for a
part-time job okay students work for a wage for example if they work at a
fast-food restaurant maybe they get a small wage this is calculated per hour
or per day so for example I make $6 per hour the next one is a commission so if
you work especially in sales maybe you get a commission if you’re working at a
car dealership you sell a car and you would get a percentage of the the cost
of that car that’s called the commission so the more cars you sell the more
Commission you get bonus at the company you work one year at the company and
some company is not all companies will give a bonus okay so that’s extra money
if the company is doing well fees lawyers doctors they might charge fees
if you’re using their service you have to
effie okay so for example a lawyer might have a hourly fee of like $400 or $500
okay you pay them a fee and that’s how they make their money from fees Social
Security all right this is money from the government it can be called also
welfare so if you lost your job or you’re handicapped and you need some
money from the government this is Social Security that is also
income pension that is your retirement money so after you retire you can
collect a pension that’s an income and the last one
investments so if you are investing in property or stock and you make money
that is also an income all right so this is the different ways you can get an
income let’s take a look at some example sentences okay let’s look at the first
example his yearly salary is $30,000 his yearly salary is $30,000 in the next
example her wage is $6 an hour at the fast-food restaurant her wage is $6 an
hour at the fast-food restaurant and the next one for every camera I sell I get
10% commission for every camera I sell I get 10% commission and the next one my
company usually gives a year-end bonus last year I received $5,000 my company
usually gives a year-end bonus last year I received $5,000 and the next one I’m a
lawyer my hourly fee is $500 I’m a lawyer my hourly fee is $500
and the next one our family lives off of social security the government gives us
about $900 a month our family lives off of Social Security the government gives
us about $900 a month and the last example when I retire from my company I
can collect a pension of about $2,000 a month when I retire from my company I
can collect a pension of about $2,000 a month okay so we talked about the
different types of income the money coming in now we’re gonna talk about
outgoings outgoings the money going out how you spend the money let’s take a
look at the first one living expenses now living expenses means the things you
have to spend or what you need to buy every day to survive this is talking
about food or clothing or even transportation things like that things
you need to get every day those are living expenses the next one bills okay
so every month we have to pay bills we have to pay the electricity bill the
water bill things like that those are bills rent if you’re living in a house
the house is not yours you’re renting okay you have to rent the house so you
have to spend money to rent the house every month mortgage now if you want to
buy a house but you don’t have enough money you go to the bank you ask for a
loan and they give you a loan and you can buy a house that loan is called a
mortgage all right so rent you don’t own the house you’re
just spending every month rent mortgage you own the house but still every month
you have to pay the bank for the loan so the mortgage is the bank loan to buy the
house insurance car insurance health insurance every kind of insurance
every month you have to buy insurance and of course we have to pay tax on all
our income we have to pay tax so these are good examples of the outgoings let’s
look at some more example sentences okay let’s look at the examples my monthly
living expenses are around $800 my monthly living expenses are around $800
and the next one all my monthly bills add up to about $1,200 all my monthly
bills add up to about $1,200 and the next one I pay five hundred dollars in
rent next month my rent will go up one hundred dollars I pay five hundred
dollars in rent next month my rent will go up one hundred dollars and the next
one each month I have to make a thousand dollar mortgage payment in 15 years my
house will be paid off each month I have to make a thousand dollar mortgage
payment in 15 years my house will be paid off and the next one I pay about
$400 a month in health insurance to cover my family I pay about $400 a month
in health insurance to cover my family and the last one my taxes are about
thirty percent of my income my taxes are about thirty percent of my income now
you know different types of income and you know different types of outgoings
okay I did not teach all the different types of income and outgoings I just
taught the main ones okay the ones you must know these are great financial
terms you should study them you should know them and you should use them anyway
that’s it for this video see you next time I’m bill and what we have right here is
a small talk video usually good for when you’re meeting a foreign visitor who’s
in Korea on business and maybe you can’t think about what to talk about well how
about the weather easy topic so there’s three different questions I want us to
talk about about the weather and how to ask a foreign visitor so here’s the
first one here it goes how is the weather over there now here over there
that means their country the foreign visitors country how is the weather over
there in your country now of course their answer is going to start with it’s
the it is meaning the weather is so now maybe they could say it’s hotter than in
Korea or maybe they say it’s colder than in Korea or even maybe more of an answer
they could say it’s raining a lot right now
over there remember that okay let’s look at the next question
okay here we are with the next question now the next question you can ask the
foreign visitor would be this is the weather good in your country this time
of year now we say time of year that means right now so there’s a lot of
different ways for someone to answer this question because it starts with is
the easy answer would just be yes it is or no it isn’t but giving boring answers
isn’t good so you got to think there’s lots of ways to do this you could say ah
the weather is wonderful right now or if the weather is very bad maybe they could
joke and say I’m happy to travel because the weather
in my country is not fun now there’s no real common answer so it takes a lot of
practicing but there are some easy answers along the lines of it’s very
good right now or no it’s too cold in my country things like that are fine okay
let’s look at the last question okay we’re onto the last question the last
question it’s a comparative okay we have to think
about that and it goes like this is the weather different from here
that just means is the weather different in your country from Korea so we have to
use the ER here and I’ll explain don’t worry so we think it is hotter than here
or it is colder than here now there’s other ways of doing it too we could just
say it is raining more than here okay or it is more windy than here
these are all fine as well now let’s think about all three questions and look
at examples of them okay let’s now review the questions question one how is
the weather over there sample answers it’s not as hot as Korea or usually very
cold or nothing special hot in the summer and cold in the winter question
two is the weather good in your country this time of year can say yes it is very
enjoyable or it’s a lot like Korea or no it’s not good this time of year question
three is the weather different from here can say it’s colder than here it’s more
wyndi than here or it’s snowing more than here alright so those are three
small talk questions you can ask a foreign visitor about the weather in
their home country and maybe you’ll be surprised how they answer I know for me
Korea in the summer is much hotter than where I’m from in America ok
I’m from Michigan where it rains a lot it gets hot in the summer but not as hot
as Korea so in the summertime while I live here in Korea I’m very
uncomfortable sometimes just because of the heat that’s just my feeling so ask
other foreign visitors about the weather in their countries and enjoy the small
talk have a good time hello I’m bill and what I have for you
here is small talk conversation okay now this is a great way to start a
conversation with small talk because it’s really it’s all about current
events and things that are happening right now so if you’re having trouble
starting a conversation you can use these to get things going
okay now the phrases are we’ll start with this one
I hear that now you can say I hear that or I heard that you can use present
tense or past tense both are fine okay but now you would use I hear that
something I hear that the election will start soon now you say I hear that when
you’re listening to other people or maybe the radio in your car or a podcast
on your smartphone that’s when it when you’re listening to something and you
get news when you listen that’s when you say I hear that the election will start
soon because my podcast told me that that’s a good way now
the other one would be here I read that the economy is getting better now I read
that because I was on the internet reading news on the internet or maybe a
newspaper if you read that but anyway mostly internet or an email from someone
who’s talking about something going on that’s fine so it’s just I read that the
economy is getting better you read about it now you want to talk about it with
someone that’s fine then we have I saw that now you use this when you’re
watching TV and you see something on TV tells you
news of what’s happening now good example here I saw that my favorite
actor has a new movie coming ok so that’s good news right there and maybe
you want to talk about your co-worker or friend about that news so again look at
one more time I hear that the election will start soon so can we
talk about the election or I read that the economy is getting better let’s talk
about the economy now or I saw that my favorite actor is making a new movie is
he your favorite do you like the new movie small talk let’s look at some
sample dialogues of these things being used dialogue 1 I hear that there is a
music festival this weekend yes I’m thinking about going who are you
going with dialogue – I read that Samsung stock will go down soon really
where did you read that I read it on my internet newsfeed dialog 3 I saw that
height Jinro is coming out with a new beer where did you see that on the news
last night ok so that’s some great ways to start a small talk conversation ok
it’s all about current events and what did you hear about what did you read
about and what did you see and take that information and go start a conversation
I hope it works out for you and you should try it very soon all right good
luck see you next video hi I’m Robin and in this video we’re
gonna talk about the difference between branch chain and franchise okay so for
some of my students this is a little bit confusing so I hope to clear up all the
confusion now the first word we’re gonna talk about is branch okay you can call
it a branch or a branch office alright so a company will have a headquarters
the central company and a branch office is just an office okay now a good
example of branch office are banks okay banks have a lot of branches
alright they’ll have the main bank the central bank and then they’ll have
different branches in the same city or another city alright
now let’s take a look at my example sentence we set up a new branch or
branch office in Hong Kong we set up a new branch in Hong Kong so maybe our
business is in America and we set up a branch office in Hong Kong so that
branch office is just an office to help us do business in Hong Kong it helps the
headquarters alright that’s branch let’s move on to chain okay so a chain is a
store that has one owner okay so there might be the parent company or the
headquarters and they have other stores around the world okay those are chains
but the parent company the the headquarters owns all the chains okay a
chain does not have a private owner or a private investor okay all the stores are
owned by the same company one company let’s take a look at Walmart now Walmart
is the biggest retail store in the world they tried to come to Korea a few years
ago but they failed so they’re gone now but there’s still the largest in the
world let’s take a look at the example sentence Walmart is the largest chain in
the world okay so we see chain which means the Walmart headquarters they own
all the thousands of Walmart’s in the world all right
those Walmart’s do not have a private investor or a private person buying and
operating a Walmart just as one owner let’s move on to franchise all right the
last word we’re gonna look at is franchise now you can contact the
corporation and give them money and you can open up one of their stores okay
that’s a franchise again it’s different than a chain for example Starbucks
there’s thousands of Starbucks around the world but they’re all owned by the
corporation but on the other hand McDonald’s there’s thousands of
McDonald’s around the world but these a lot of these McDonald’s have private
investors all right they contacted the corporation and they had a lot of money
to invest and they opened up their own McDonald’s that’s their franchise all
right now I want to talk about Subway not the underground transportation
system that’s a different subway this subway is Subway restaurants okay they
make Subway sandwiches and they’re very popular around the world but not so
popular in Korea although there are some Subway’s in Korea all right
subway is the largest franchise in the world okay subway is the largest
franchise in the world there’s over 37,000 franchises of Subway
all right so a lot of people they invest and open up their own Subway franchise
okay so that’s the difference between a branch a chain and a franchise all right
I hope you learned a lot in this video see
next time hi I’m Robin and in this video I’m going
to teach you some verbs to describe upward movement okay upward movement
what does that mean well that means things are going up for example your
sales your profits or your stock maybe they’re going up and you want to express
that in English I want to use these verbs to describe the upward movement
alright so the first one go up if you said sales are going up of course that’s
a good thing increase profits are increasing good
thing gain our stock has some gain good climb our sales are climbing climb
climbing you could also use that as an upward
movement and the last one here strengthen our stocks are strengthening
our sales are strengthening that means getting better all right let’s move on
to some more the first group of verbs describing upward movement we’re great
but these ones are better why are these ones better because they’re showing a
higher and quicker upward movement there you go you’re going up faster and higher
really quick so the first to jump and leap they mean the same thing so if you
say my stock jumped or my stock leapt yet your stock went up very quick very
high soar soar is a verb we use to describe the bird the bird flying high
in the sky the bird source so if your profits soar yeah they’re going up high
to the sky that’s a good thing search very fast going up a search so our sales
surged during the Christmas time okay rocket like a rocket going straight up
very fast our profits rocketed this year skyrocket same as rocket going up very
fast to the sky our profits skyrocketed this year and the last one take off
sales are really starting to take off okay jump right up go up alright so
these are good verbs to describe a very quick and fast upward movement let’s
take a look at some examples alright let’s look at the first example our
sales are going up our sales are going up and the next one our profits
increased by 200% this quarter our profits increased by 200% this quarter
and the next one my stock is gaining a lot my stock is gaining a lot and the
next one our profits continue to climb with no end in sight our profits
continue to climb with no end in sight alright the next one this company is
really starting to strengthen its profits this company is really starting
to strengthen its profits and the next one sales jumped a lot since last year
sales jumped a lot since last year the next one
our company stock leaped twelve percent today our company stock leaped twelve
percent today and the next one the stock is soaring after the quarter results
were released the stock is soaring after the quarter results were released and
the next one we always see a surge in sales over the Christmas holidays we
always see a surge in sails over the Christmas holidays the
next one since we released our new product our profits have skyrocketed
since we released our new product our profits have skyrocketed and the last
one when the advertising started the sales took off when the advertising
started the sales took off you just saw some good examples and in my examples I
used stocks profits and sales a lot now these verbs don’t have to be only used
with profits and stocks and sales they can be used with many other things to
describe upward movement so for example another example would be attendance so
if you have an exhibition the attendance at this exhibition skyrocketed okay it
went up very fast or another example is just a restaurant oK we’ve seen a lot of
gain in customers at our restaurant this year all right so it can be used to
describe money situations but it can also be used to describe other
situations – alright that’s it for this video see you next time hi everyone I’m Robin and in this video
I’m gonna teach you verbs to describe downward movement
okay now downward movement is scary when you’re talking about stock or profit or
sales okay let’s take a look these are the verbs
you want to use for downward movement the first one go down so if I say my
profits in my company are going down that’s not good
the next one decrease our profits are decreasing remember the opposite word
increase going up decrease increase decrease sales are starting to slide
sales are starting to slide this is a common one now slide means sales were
okay but they’re starting to go down downward movement they’re starting to
slide fall sales are falling my stock is falling our profits are falling not good
to hear lose ground our sales are losing ground
okay now this one’s a little difficult lose ground means a it’s not stable
something wrong so if our sales are losing ground okay
there’s a problem with the sales going down losing ground and weaken my stock
is weakening remember your stock could be strengthening going up but in this
case downward movement my stock is weakening going down alright let’s move
on the next three verbs also describe a downward movement but these verbs are
scarier because they describe a very quick and big drop alright something you
don’t want to hear when talking about stock profit or sales okay here are the
verbs again a very quick and big sudden drop
the first one crash okay if you say our sales crashed that’s terrible because
your sales write down very quick collapsed our profits collapsed this
year there’s no money or profits collapsed went right down and the last
one plummet plummet very common to say plummet my stock plummeted my stock
plummeted okay that’s a very terrible thing if your stock plummeted because
the value of your stock dropped right down all right so these ones we would
use for a very big and sudden drop let’s take a look at some example sentences
all right let’s look at the first example profits decreased by four
percent this quarter profits decreased by four percent this quarter and the
next example profits will slide if we do not improve the quality profits will
slide if we do not improve the quality and the next example my company stock
has started to fall since the CEO died my company stock has started to fall
since the CEO died and the next example we lost ground on profits since our
rival came out with a new product we lost ground on profits since our rival
came out with a new product and the next one our stock has weakened over the last
few days our stock has weakened over the last few days and the next example our
stock crashed after the CEO was arrested our stock crashed after the CEO was
arrested and the next one sales have collapsed because our product has too
many defects sales have collapsed because our product
has too many defects and the last one our profits will plummet if we don’t
introduce a new product soon our profits will plummet if we don’t introduce a new
product soon okay we saw how we can use these verbs to describe downward
movement now this video focused on these verbs in a negative way we’re always
talking about money and of course any time money is going down that’s bad
that’s negative but these verbs can also be used in a positive way too for
example if I said cancer rates are going down that’s a good thing or if I said
crime is decreasing that’s a good thing too
okay just make sure you know you can use them in a negative way or a positive way
that’s it for this video and I’ll see you next time hello I’m Robin and in this video I’m
going to teach you about using movement adjectives
these are adjectives that help us express upward movement and downward
movement let’s take a look here are my nouns increase gain climb these are
nouns to express upward movement decrease decline and drop these are
nouns to express downward movement and here are our adjectives now all of these
adjectives can work with all of these words okay you can use slight with every
word you can use slow with every word and all of these you can use with every
word they all match let’s begin with slight now the meaning of slight is very
little okay so if you have a slight increase very little increase slight
again you could have a slight decrease very little going down very little slow
of course slow means not fast slow you could have a slow gain or a slow decline
very slow gain slow decline gradual okay gradual means slow over time so a
gradual climb something is gradually climbing or a gradual decline something
is going down gradually slowly steady you could have a steady increase steady
very steady straight steady steady decrease steady wrap it rapid means very
fast okay if you have something a rapid climb right up a rapid climb or a rat a
rapid drop right down and the last one massive massive means big large so if
you have a massive gain very big gain or am
massive drop very big drop a massive decline very big decline okay so all of
these adjectives can work with all of these nouns let’s take a look at some
examples let’s look at the first example my stock had a slight decrease in value
this week my stock had a slight decrease in value this week and the next one
there has been a slow increase in sales this year there has been a slow increase
in sales this year and the next one sales will gradually decline as the
technology gets old sales will gradually decline as a technology gets old
and the next one we can see a steady climb in profits we can see a steady
climb in profits and the next one our company is experiencing massive
gains our company is experiencing massive gains and the last one our
profits will rapidly drop if we don’t lay off some employees our profits will
rapidly drop if we don’t lay off some employees those were great examples of
how to use movement adjectives in sentences now before I go I want to talk
about something else I don’t want to confuse you let’s take a look all right
so we learned this today a steady increase increase is the noun steady is
the adjective a steady increase alright but now let’s look at this sentence it
increases steadily okay this is also okay what’s happening
well increase is a noun and it could also be used as a verb alright and
steady is an adjective but it can also be used
an adverb all right so here it’s adjectives now here it’s verb adverb all
right so just be aware that there are two ways to express that in this video
we just focused on this way all right that’s it see you next time hello I’m bill and what I have right
here is some ways for you to tell your opinion to other people okay because
maybe you’re having a discussion or maybe even a small argument but these
are good ways to tell how you’re feeling and what you think should be done now I
have two positive ways here okay for what you think are good ideas so these
are for your good ideas and then down here I have two negatives for when you
want to talk about bad ideas now an example here with this phrase I think
that so if you have a good idea you can start with this phrase to tell people
your good idea okay maybe even something simple like I think that we should eat
healthy food okay good idea eat healthy food so I think that we
should eat healthy food same thing here talk about this
my belief is now this is almost the same as I think that you can use it the same
way okay but now we use this for our business here you could say my belief is
we are spending too much money on marketing that’s a problem right there
so if you think you’re spending too much money tell people my belief is we are
spending too much money on marketing okay so you think it’s a good idea to
stop that now for the negatives here we have this one talking about bad ideas I
don’t think that now an easy one here would be I don’t think that is good for
the company maybe someone’s going to make a bad decision so you want to speak
and try to stop it so I don’t think that is a good decision you want to change
that better decision now same thing I disagree
that okay this could easily go I disagree that will help the company okay
again someone’s going to make a bad decision you want to tell them that your
opinion says it’s a bad decision we need to change it so I disagree that will
help the company okay let’s look at some examples dialog one I think that is a
good deal you’re right it used to be more expensive dialogue to my belief is
that we should focus more on advertising that’s a good idea now more people will
know what we’re selling dialogue 3 I don’t think that we should have a
meeting on Friday I understand your feeling
there isn’t anything new to tell the employees dialogue for I disagree that
the new contract is better than the old one
I suppose the old one was more clear about expectations all right now you
know some ways to tell people your opinion both in a positive way and in a
negative way remember for positive just that I think that or my belief is you
say that when you want to share a good idea but then there’s always the I don’t
think that or I disagree that this is when you want to stop people from making
a bad decision or you have a better idea than what they have there you can use
these at busy at work when you’re talking about business you can use them
at home or even in your normal life just any time you have a discussion with
people or even an argument these are great ways to let them hear your opinion
all right I hope that’s helpful and I hope you use them too
thank you hi this is bill and in this video I’m
gonna show you a term that is perfect for a business situation okay
now maybe you already know the word compromise well there’s a phrase you can
use that means the same thing is compromise it’s just a easy to say kind
of casual and it’s great for sentences okay
now that phrase is meet in the middle alright now it’s kind of exactly what
you think all right so now you can think about it like this there’s two men
having a business negotiation okay and now maybe the first man wants the
price to be $20.00 okay and the second man he wants the price to be $10 okay
well the first man doesn’t want $10 and the second man doesn’t want $20 so they
negotiate and then they decide to meet in the middle that means the man who
wants $20 comes down and the man who wants $10 comes up and they choose $15
see that they both give up a little they meet in the middle it’s a fair way to
finish a negotiation because if you look at the sentence I’ve written up here it
says let’s meet in the middle so we can both be happy it’s kind of like
everybody wins if you meet in the middle this is good
for business when you’re talking about contract or prices of things you can
actually also use this if you’re shopping at a market and maybe you think
the person selling something is asking for a price too high maybe you offer a
lower price and after some talking maybe you me
in the middle or compromise same meaning okay
if you meet in the middle both sides win all right let’s look at some written
examples of this being used here are some sentences of how you can use meet
in the middle we are both far from what we want but if
we meet in the middle we can both be happy
I want 20 items and you think I should get 10 so let’s meet in the middle and
make it 15 items why don’t we meet in the middle so we can finish this
negotiation so there you see some easy and practical examples of using phrase
meet in the middle now it’s a good phrase to know for business because it’s
common everybody uses it at some time when they’re negotiating it’s a good
term to use so if you practice it and you use it I promise you that English
speakers know the meaning and will think it fits perfectly into your conversation
okay so get out there and start talking to people about meeting in the middle
when you’re trying to negotiate or decide on something okay I hope you use
it and I’ll see you next video

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